Frequently Asked Questions About Party Rentals In Northeast Ohio
Planning an unforgettable event starts with choosing the right entertainment, and we’re here to make the process easy. Whether you’re organizing a backyard birthday party, school field day, church festival, corporate picnic, college event, community celebration, or city festival, Game Craze Party & Event Rentals is proud to be Northeast Ohio’s trusted source for fun. We proudly serve Akron, Canton, Cleveland, Medina, Wooster, Massillon, Hudson, and communities throughout Northeast Ohio with one of the region’s largest selections of party and event rentals.
From exciting inflatables and giant obstacle courses to thrilling carnival rides, interactive mechanical rides, outdoor movie screens, and delicious concessions, we have everything you need to create an unforgettable experience for guests of all ages. Whether you’re planning a small family gathering or a large event with thousands of attendees, our experienced team can help you select the perfect attractions, coordinate logistics, and ensure your event runs safely and smoothly.
Below you’ll find answers to many of the most common questions about booking, delivery, setup, safety, weather policies, power requirements, supervision, and equipment. We’ve also included information specifically for school events, corporate events, churches, parks and recreation departments, colleges, municipalities, and nonprofit organizations.
Booking Questions
Reserving your party or event rentals with Game Craze Party & Event Rentals is quick and easy. You can book your event online 24/7 by visiting GameCrazeParty.com, where you can browse our extensive selection of inflatables, obstacle courses, carnival rides, mechanical rides, movie screens, concessions, and more. Simply select your attractions, choose your event date, and submit your reservation request.
Prefer to speak with someone? You can also call or text our office to discuss your event with one of our experienced Event Specialists. Our team has more than 10 years of event planning experience and can help you choose the right attractions based on your event size, guest age, available space, budget, and goals. Whether you’re planning a birthday party, school event, church festival, corporate event, college welcome week, or community festival anywhere in Akron, Canton, Cleveland, Medina, Wooster, Massillon, Hudson, or throughout Northeast Ohio, we’re here to make the planning process simple and stress-free.
We recommend reserving as early as possible, especially for popular weekends, school events, graduation parties, and holiday celebrations, as many of our most popular rentals book months in advance.
A 50% deposit is required to reserve your equipment and secure your event date. Because many of our inflatables, obstacle courses, carnival rides, mechanical rides, movie screens, and other attractions are in high demand, your reservation is not guaranteed until the required deposit has been received and contract is signed.
The remaining balance is due 14 days before your event, depending on your reservation and payment arrangements. We recommend booking as early as possible, especially for school events, corporate events, graduation parties, festivals, and peak weekends throughout Akron, Canton, Cleveland, Medina, Wooster, Massillon, Hudson, and across Northeast Ohio.
If you have questions about deposits, payment options, or reserving equipment for your event, our experienced Event Specialists are happy to help.
Final payment is due 14 days before your scheduled event date. This allows us to finalize your reservation, confirm delivery details, and prepare your equipment for a smooth and successful event.
If your reservation is made within 14 days of your event, full payment is required at the time of booking.
To help avoid any delays, we recommend submitting your final payment before the due date. If you have questions about your balance or need assistance with payment, our Event Specialists are happy to help.
Whether you’re renting inflatables, obstacle courses, carnival rides, mechanical rides, movie screens, concessions, or other event equipment for a school event, corporate event, church festival, or private party anywhere in Akron, Canton, Cleveland, Medina, Wooster, Massillon, Hudson, or throughout Northeast Ohio, our team is committed to making the reservation process easy and stress-free.
Yes. Game Craze Party & Event Rentals accepts official purchase orders (POs) from public schools, colleges and universities, municipalities, government agencies, churches, and qualified nonprofit organizations.
At this time, we do not accept purchase orders from individuals or private customers. Private events, including birthdays, family gatherings, and other personal celebrations, must follow our standard payment schedule.
Organizations may reserve their event in one of two ways:
- Submit the standard 50% deposit to secure the reservation, with the remaining balance due according to our payment terms, or
- Provide an official purchase order for the full amount of the signed contract. If a deposit is not provided, the purchase order must cover the entire contracted amount and payment is due within 7 days following the completion of the event.
To ensure timely processing, we recommend submitting your purchase order as early as possible. Our experienced Event Specialists are happy to work directly with your purchasing department or business office to make the reservation process smooth and efficient.
We proudly provide inflatables, obstacle courses, carnival rides, mechanical rides, movie screens, concessions, and other event rentals for schools, churches, corporate events, and organizations throughout Akron, Canton, Cleveland, Medina, Wooster, Massillon, Hudson, and all of Northeast Ohio.
Yes. Public schools, colleges, universities, and other qualifying organizations may pay after the event when they provide an official purchase order (PO) for the full amount of the signed contract before the event date.
If a school chooses to pay after the event, the purchase order must cover the entire contract amount, and payment is due within 7 days following the completion of the event, unless other terms have been approved in writing.
Our team regularly works with school business offices and purchasing departments, making the process simple and hassle-free. Whether you’re planning a field day, school carnival, after-prom, graduation celebration, or other school event, we proudly provide inflatables, obstacle courses, carnival rides, mechanical rides, movie screens, concessions, and more to schools throughout Akron, Canton, Cleveland, Medina, Wooster, Massillon, Hudson, and across Northeast Ohio.
Delivery Questions
Yes! Game Craze Party & Event Rentals provides professional delivery, setup, and pickup for all of our rental equipment throughout Akron, Canton, Cleveland, Medina, Wooster, Massillon, Hudson, and communities across Northeast Ohio.
Our experienced delivery team will transport your equipment, set it up safely, inspect it to ensure it is operating properly, and return after your event to take everything down. From backyard birthday parties to large school events, church festivals, corporate picnics, college events, and community festivals, we make the rental process as convenient and stress-free as possible.
We deliver a wide variety of attractions, including bounce houses, inflatables, obstacle courses, carnival rides, mechanical rides, movie screens, LED screens, concessions, interactive games, tents, tables, chairs, and more.
Delivery fees are based on your event location, the equipment being rented, and the services requested. Contact our Event Specialists or request a quote online to receive delivery pricing for your event.
Game Craze Party & Event Rentals proudly delivers to customers throughout Northeast Ohio, providing professional delivery, setup, and pickup for inflatables, bounce houses, obstacle courses, carnival rides, mechanical rides, movie screens, LED screens, concessions, interactive games, tents, tables, chairs, and more.
Summit County
Akron, Barberton, Cuyahoga Falls, Green, Hudson, New Franklin, Stow, Tallmadge, Twinsburg, Bath Township, Boston Township, Clinton, Copley Township, Coventry Township, Northfield Center Township, Richfield Township, Sagamore Hills Township, and Springfield Township.
Medina County
Brunswick, Medina, Wadsworth, Chippewa Lake, Gloria Glens Park, Lodi, Seville, Westfield Center, Brunswick Hills Township, Chatham Township, Granger Township, Guilford Township, Harrisville Township, Hinckley Township, Homer Township, Lafayette Township, Litchfield Township, Liverpool Township, Medina Township, Montville Township, Sharon Township, Spencer Township, Wadsworth Township, Westfield Township, and York Township.
Wayne County
Wooster, Orrville, Rittman, Apple Creek, Burbank, Congress, Creston, Dalton, Doylestown, Marshallville, Mount Eaton, Shreve, Smithville, West Salem, Baughman Township, Canaan Township, Chester Township, Chippewa Township, Clinton Township, Congress Township, East Union Township, Franklin Township, Green Township, Milton Township, Paint Township, Plain Township, Salt Creek Township, Sugar Creek Township, Wayne Township, and Wooster Township.
Portage County
Ravenna, Kent, Aurora, Streetsboro, Brady Lake, Garrettsville, Hiram, Mantua, Mogadore, Windham, Atwater Township, Aurora Township, Brady Township, Charlestown Township, Deerfield Township, Edinburg Township, Franklin Township, Freedom Township, Hiram Township, Mantua Township, Nelson Township, Palmyra Township, Paris Township, Randolph Township, Ravenna Township, Rootstown Township, Shalersville Township, Suffield Township, and Windham Township.
Cuyahoga County
Cleveland, Parma, Lakewood, Euclid, Cleveland Heights, Strongsville, North Olmsted, Westlake, North Royalton, Garfield Heights, Shaker Heights, Solon, Maple Heights, South Euclid, Rocky River, Parma Heights, Brook Park, Mayfield Heights, Broadview Heights, Berea, Lyndhurst, Bay Village, Seven Hills, Beachwood, Middleburg Heights, University Heights, Bedford, Brooklyn, Bedford Heights, Richmond Heights, Highland Heights, Pepper Pike, Independence, Brecksville, Brooklyn Heights, Moreland Hills, Walton Hills, Orange, North Randall, Valley View, Glenwillow, Woodmere, Bratenahl, Highland Hills, Hunting Valley, Cuyahoga Heights, Linndale, Newburgh Heights, Chagrin Falls Township, and Olmsted Township.
Stark County
Canton, Massillon, Alliance, North Canton, Jackson Township, Perry Township, Plain Township, Lake Township, Canton Township, Nimishillen Township, Osnaburg Township, Paris Township, Lexington Township, Sandy Township, Marlboro Township, Lawrence Township, Bethlehem Township, Pike Township, Sugar Creek Township, Tuscarawas Township, and Washington Township.
If your city or community isn’t listed, please contact us. We frequently travel outside our standard delivery area for larger events, including school field days, church festivals, corporate picnics, college events, community festivals, and municipal celebrations. Our Event Specialists are happy to confirm availability and provide a customized delivery quote for your location.
Game Craze Party & Event Rentals offers several convenient delivery options to meet your event needs and budget. Whether you’re planning a backyard party, school event, church festival, corporate picnic, or community celebration, we’ll help you choose the option that’s right for you.
Full-Service Delivery
Our most popular option includes professional delivery, setup, safety inspection, and pickup. Our trained staff will install your equipment, review safety procedures, and return after your event to remove everything.
What to expect:
- Delivery is typically scheduled 1–3 hours before your event, but may be as early as 8:00 AM depending on our delivery route.
- Pickup may begin immediately after your event, as late as 9:00 PM, or the following day for events ending after 7:00 PM.
- You’ll receive an email with your estimated delivery and pickup times approximately 4 days before your event.
- Our Event Manager will call when they are on the way.
- An adult (18+) must be present during setup. For pickup, we only need access to the equipment and electrical power so we can perform our final inspection.
Flex Delivery (Discounted Pricing)
Our Flex Delivery option offers discounted pricing in exchange for scheduling flexibility.
By choosing Flex Delivery, you agree that we may:
- Deliver your rental up to 2 days before your event.
- Pick up your rental up to 2 days after your event.
You are only guaranteed use of the equipment during the rental period listed on your contract. If we deliver early or pick up later, there is no additional charge, and you’re welcome to enjoy the equipment while it remains in your possession.
If you cannot accommodate the scheduled delivery or pickup window, your order may:
- Be converted to Same-Day Delivery, which carries a minimum additional charge of $99, or
- Be changed to a Customer Pick-Up order, when available.
Customer Pick-Up
Looking to save on delivery costs? Many of our inflatables and other rental items are available through our Customer Pick-Up Program.
Rental equipment is picked up and returned to our warehouse:
Game Craze Party & Event Rentals
3750 Summit Road
Norton, OH 44203
Our warehouse is located in the front red building.
Pickup & Return Hours:
10:00 AM – 3:00 PM
This information, along with your scheduled pickup and return times, will be included in your rental agreement and pre-event emails.
Customer Pick-Up Requirements
For a safe pickup experience, you’ll need:
- 2–3 able-bodied adults to load, unload, set up, and take down the equipment.
- A pickup truck is recommended.
- SUVs or minivans may be used if the rear cargo area is completely emptied and the seats are folded flat or removed before arrival.
- Depending on your rental, multiple trips may be necessary.
- We recommend bringing no more than one passenger to maximize cargo space.
Customer Pick-Up Convenience Package
To make setup easier, ask about adding our Customer Pick-Up Convenience Package.
If you do not purchase this package, you will need to provide:
- A sledgehammer to install ground stakes.
- A heavy-duty dolly to safely move the inflatable.
Payment
Final payment is due 14 days before your event or pickup date.
If your balance remains unpaid 10 days prior, the remaining balance will automatically be charged to the payment method on file.
Required Safety Training
Approximately 7 days before your event, you’ll receive an email containing our required online setup and operation training.
- Takes approximately 6 minutes to complete.
- Can be completed on a computer, tablet, or smartphone.
- Customer pick-up equipment cannot be released until this training has been completed.
Inflatable Setup Requirements
Indoor Events
For indoor inflatable rentals:
- Our delivery vehicle must be able to park within 75 feet of the entrance.
- We require a direct path to the setup location.
- No stairs or steps.
- Double doors with removable center posts must be opened before our arrival.
Outdoor Events
For outdoor inflatable rentals:
- The setup area must be level and free of rocks, sharp objects, pet waste, sand, or other hazards.
- There must be at least 15 feet of clearance from overhead power lines and tree branches.
- Our delivery vehicle must be able to park within 75 feet of the setup area.
- There can be no hills, stairs, or pathways narrower than 4 feet between the vehicle and setup location.
- At least one dedicated electrical circuit within 100 feet of the setup area is required unless a generator has been rented.
Weather Policy
For the safety of all participants, inflatables and many attractions cannot be operated during rain or high winds.
Weather-related cancellations are handled according to the cancellation policy outlined in your rental agreement. Because equipment is reserved exclusively for your event, weather does not automatically qualify for a refund. Please review your contract for complete cancellation and rescheduling terms.
Volunteer-Operated Rentals
Some rental packages include a discount when you provide volunteers to supervise specific attractions.
If your contract requires volunteer operators:
- Volunteers must be identified before our arrival.
- Volunteers must attend a brief training session approximately 20 minutes before your event begins.
- Attractions cannot operate without an attendant.
- If volunteers are unavailable, Game Craze may be able to provide staff based on availability. Additional staffing charges may apply, and your volunteer discount may be removed and charged to the payment method on file.
Ask your Event Specialist about our Volunteer Care Pack, which helps make managing volunteer-operated attractions even easier.
Important Notice
Failure to meet the delivery, setup, power, access, or safety requirements described above may result in additional charges, delayed setup, or, in rare circumstances, the cancellation of some or all rental equipment if it cannot be installed safely.
Delivery fees vary depending on the delivery option you choose, the equipment being rented, and the distance from our warehouse in Norton, Ohio.
Many of our rentals include professional delivery, setup, and pickup, while others may qualify for Customer Pick-Up or Flex Delivery to help reduce costs. Because every event is unique, delivery charges are calculated based on your event location, accessibility, and the size of your order.
When you request a quote, we’ll provide a clear breakdown of any applicable delivery fees before you book. Our goal is to offer the most cost-effective delivery option while ensuring your equipment arrives safely and on time anywhere throughout Akron, Canton, Cleveland, Medina, Wooster, Massillon, Hudson, and across Northeast Ohio.
Setup time depends on the type of equipment you’ve rented, the number of attractions on your order, the event location, and the size of the delivery crew assigned to your event.
Here are some general guidelines:
- Bounce houses and standard inflatables: Approximately 30 minutes each.
- Large attractions, such as our Rock Wall or V5 Euro Bungee Combo, typically require 90 minutes or more to set up safely.
- Events with multiple attractions, tents, concessions, or power equipment may require additional setup time.
For larger events with three or more major attractions, one of our Event Staffing Managers will contact you before your event to review your event layout, delivery schedule, setup requirements, power needs, and any special considerations. This planning process helps ensure your equipment is installed efficiently and your event starts on time.
Our goal is to have every attraction fully installed, safety inspected, and ready for guests before your event begins, giving you peace of mind and a smooth, stress-free experience.
Yes, an adult must be present during delivery. Someone 18 years of age or older must be onsite to meet our delivery team, review the setup location, receive operating and safety instructions (when applicable), and sign the required delivery paperwork.
No, you do not need to be present for pickup, as long as our crew has safe access to all rented equipment. Please ensure that:
- All rental items are accessible at the scheduled pickup time.
- Gates are unlocked and any access instructions have been provided in advance.
- Electrical power remains available for inflatable rentals so our crew can perform a final inspection and safely deflate the equipment.
If access to the equipment is restricted or our crew cannot retrieve the rental items at the scheduled time, additional service charges may apply.
Our goal is to make delivery and pickup as convenient and efficient as possible for events throughout Akron, Canton, Cleveland, Medina, Wooster, Massillon, Hudson, and across Northeast Ohio.
It depends on the delivery option you selected when booking your event.
- Same-Day Delivery: Yes. Our crew will return after your event ends to pick up the rental equipment the same day.
- Staffed Events: Yes. If Game Craze is providing attendants to operate your attractions, our team will dismantle and remove the equipment once your event is complete.
- Flex Delivery: Maybe. As part of our discounted Flex Delivery option, we may pick up your equipment up to two days after your event. If we leave your equipment after the event, there is no additional charge, and you’re welcome to use it while it remains in your possession. Your guaranteed rental period is the time listed on your contract.
Your estimated pickup date and time will be included in the email you receive approximately 4 days before your event. If your schedule changes or you have special pickup requirements, please let your Event Specialist know as soon as possible so we can do our best to accommodate your request.
Inflatable Questions
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The amount of space required depends on the inflatable or attraction you rent. Every rental item on our website includes the minimum setup dimensions, so you’ll know exactly how much space is needed before you book.
In addition to the dimensions of the inflatable, we recommend allowing:
- At least 5 feet of clearance on all sides of the inflatable.
- At least 15 feet of overhead clearance from power lines, tree branches, basketball hoops, roofs, and other overhead obstacles.
- A flat, level setup area that is free of rocks, sticks, pet waste, sharp objects, and other hazards.
- A setup location that is within 75 feet of where our delivery vehicle can park for most inflatables.
- If Game Craze is not supplying a generator, the setup location must be within 100 feet of a dedicated electrical outlet (power source). If power is farther away or unavailable, we recommend renting one of our generators to ensure safe and reliable operation.
If you’re unsure whether your yard, gymnasium, school, church, or event site has enough room, our experienced Event Specialists are happy to help. Simply provide the dimensions of your available space or send us a few photos, and we’ll recommend the best bounce house, obstacle course, inflatable slide, or attraction for your event.
Our goal is to ensure your rental is installed safely, has adequate clearance, and is ready for your guests to enjoy throughout your event.
Yes. Almost all bounce houses, inflatable slides, obstacle courses, and interactive inflatables require a continuous source of electricity to operate. Each inflatable uses an electric blower that must remain running the entire time the inflatable is in use to keep the inflatable safely inflated.
Most standard inflatables require one dedicated 20-amp electrical circuit located within 100 feet of the setup area. Larger inflatables, obstacle courses, and multi-piece attractions may require two or more dedicated circuits, depending on the equipment.
What is a dedicated electrical circuit?
A dedicated circuit means the electrical circuit is being used only for the inflatable blower. Nothing else should be plugged into outlets that are on that same circuit while the inflatable is operating.
Many people confuse an electrical outlet (plug) with an electrical circuit, but they are not the same thing.
- Electrical Outlet (Plug): The physical receptacle in the wall where you plug equipment in.
- Electrical Circuit: The wiring inside your home or building that supplies power to one or more outlets. A single circuit may power several outlets, lights, or even rooms.
For example, you may have four different outlets on the same patio or wall, but they could all be connected to one electrical circuit. Plugging the inflatable into one outlet and a popcorn machine, refrigerator, stereo, or extension cord into another outlet on the same circuit can overload the circuit and trip the breaker.
Why is a dedicated circuit important?
Inflatable blowers draw a continuous amount of electricity while operating. If other appliances or equipment are using the same circuit, the circuit breaker may trip, causing the inflatable to lose power and deflate.
To ensure safe and reliable operation:
- Use a dedicated 20-amp circuit for each inflatable blower.
- Do not plug other appliances, extension cords with multiple devices, concession machines, fans, or sound systems into the same circuit.
- Keep the power source within 100 feet of the setup area unless you are renting one of our generators.
If you’re unsure how many dedicated circuits are available at your event location, our Event Specialists can help determine your power requirements before your event. If adequate power isn’t available, Game Craze Party & Event Rentals offers generator rentals to safely power your equipment.
Yes! Game Craze Party & Event Rentals offers generator rentals for events where electrical power is unavailable or too far from the setup area.
Generators are commonly rented for:
- Parks and recreation events
- School fields and athletic complexes
- Community festivals
- Church grounds
- Parking lots
- Outdoor weddings
- Company picnics
- Any location without convenient access to electricity
If your setup location is more than 100 feet from a dedicated electrical circuit, or if your event location does not have power available, we recommend renting one of our generators. Our generators provide reliable power for bounce houses, inflatable slides, obstacle courses, interactive inflatables, concessions, and other rental equipment.
Not sure if you’ll need a generator? Our experienced Event Specialists will review your event layout and power requirements during the booking process and recommend the appropriate generator based on the attractions you’ve selected. This helps ensure your event runs safely and without interruption.
No. For the safety of all participants, inflatables must not be used during rain, thunderstorms, lightning, or high winds.
When an inflatable becomes wet, the jumping surface can become slippery, increasing the risk of slips and falls. Rain can also affect electrical equipment and reduce visibility for participants and attendants.
If rain begins during your event:
- Everyone should immediately exit the inflatable.
- Turn off the blower and unplug the unit if it is safe to do so.
- Do not allow anyone to re-enter the inflatable until it is completely dry and weather conditions are safe.
Our delivery team will review the weather forecast before your event, but weather can change quickly. We encourage customers to monitor local weather conditions throughout the event.
Please note that weather-related cancellations and rescheduling are governed by the cancellation policy in your rental agreement. Because equipment is reserved exclusively for your event, refunds are not automatically issued due to weather. If severe weather is forecast, contact our office as early as possible to discuss the options available under your contract.
Your safety is our top priority. If you ever have questions about weather conditions during your event, our team is just a phone call away.
Safety Questions
Yes. Game Craze Party & Event Rentals is fully insured, and we can provide a Certificate of Insurance (COI) upon request for your event or organization.
Schools, colleges, churches, municipalities, parks and recreation departments, corporations, venues, and other organizations frequently require proof of insurance before allowing rental equipment or attractions onsite. Our Event Specialists can help provide the necessary insurance documentation for your event.
If Game Craze is staffing and operating the attractions at your event, your organization or venue may also be eligible to be added to our policy as an Additional Insured for a nominal fee.
If your venue requires a COI or Additional Insured status, please let us know as early as possible and provide the exact insurance requirements and certificate holder information so we can make sure the appropriate documentation is prepared before your event.
Yes. Game Craze Party & Event Rentals’ applicable inflatables, amusement rides, and attractions are inspected by the Ohio Department of Agriculture (ODA) as required by Ohio law and applicable amusement ride safety regulations.
Safety is a top priority at every Game Craze event. In addition to inspections performed by the Ohio Department of Agriculture, our team performs regular equipment inspections and follows manufacturer guidelines and established safety procedures during setup and operation.
Our inspected attractions include applicable bounce houses, inflatable slides, obstacle courses, mechanical rides, rock walls, and other amusement attractions in our rental inventory.
Schools, colleges, churches, municipalities, parks and recreation departments, corporations, and event venues may request inspection documentation for their event. If your organization requires proof of inspection, a Certificate of Insurance (COI), or other safety documentation, please let our Event Specialists know when making your reservation, and we’ll be happy to provide the appropriate available documentation.
For the safety of your guests, inflatables and other wind-sensitive attractions cannot be operated when wind conditions exceed their safe operating limits. Wind speeds and operating requirements can vary by attraction, so customers and attendants must follow the specific instructions provided for their rental.
If winds increase during your event, stop operation immediately when instructed by Game Craze, the manufacturer guidelines, or the applicable wind limits for the attraction. Guests should exit the attraction, and the equipment should remain out of operation until conditions return to a safe level.
Wind conditions can change quickly, including sudden gusts that may be stronger than the sustained wind speed. For outdoor events, weather and wind conditions should be monitored throughout the entire rental period.
If high winds are forecast before your event, our team may contact you to discuss your event and available options. Game Craze reserves the right to delay setup, discontinue operation, or not set up an attraction when conditions are unsafe.
Weather-related cancellations, rescheduling, and refunds are subject to the terms of your rental agreement. Safety always takes priority over keeping an attraction operating.
If severe weather develops during your event, stop using all affected attractions immediately and move guests to a safe location. Inflatables and other outdoor attractions should not be operated during unsafe conditions such as rain, thunderstorms, lightning, or high winds.
If you are using an inflatable, have all participants exit immediately. Follow the shutdown and safety instructions provided by Game Craze for your specific rental. Do not allow guests to return to the attraction until the severe weather has passed and conditions are safe for operation.
Weather conditions can change quickly, so an adult or designated ride attendant should monitor the weather throughout the event. Pay particular attention to approaching storms, lightning, increasing winds, and sudden wind gusts.
For staffed events, Game Craze staff have the authority to temporarily shut down or discontinue operation of an attraction whenever weather conditions become unsafe. Attractions will only reopen when our staff determines conditions allow for safe operation.
If severe weather is forecast before your event, please contact us as early as possible to discuss your options. Weather-related cancellations and rescheduling are handled according to the weather and cancellation terms in your rental agreement.
Guest safety always comes first.
It depends on the inflatable. Some Game Craze inflatables and attractions are designed for both adults and children, while others have specific age, height, or weight restrictions.
Before adults use a bounce house, inflatable obstacle course, slide, or interactive attraction, always check the requirements for that specific rental. Never exceed the manufacturer’s maximum weight, occupancy, or participant requirements.
For safety, adults and small children should generally not participate together at the same time when there is a significant difference in their size or weight. Ride attendants should separate participants by size and follow the operating instructions provided for the attraction.
If you’re planning a college event, corporate picnic, adult birthday party, team-building event, or community festival, let our Event Specialists know that adults will be participating. We can recommend inflatables, obstacle courses, mechanical rides, and interactive attractions specifically suited for adult guests.
Not sure if a particular inflatable is appropriate for adults? Contact Game Craze before your event, and we’ll help you choose the right attraction.
Shoes are not permitted on inflatables. All participants must remove their shoes before entering a bounce house, inflatable slide, obstacle course, or other inflatable attraction.
Participants should also remove or secure anything that could damage the inflatable or injure another guest, including sharp objects, jewelry, keys, pens, glasses when appropriate, and items in pockets.
Socks are recommended while using inflatables. Bare feet may be permitted on certain attractions, but requirements can vary depending on the inflatable and type of event.
For attractions that are not inflatables—such as rock walls, mechanical rides, or other specialty attractions—different footwear requirements may apply. Always follow the instructions provided by the Game Craze attendant or the operating rules posted for that attraction.
Proper footwear and following the attraction rules help protect both participants and the equipment while keeping your event safe and fun.
Pets are not permitted on inflatables or other rental attractions. Claws can puncture or damage inflatable material, and animals may also create a safety risk for participants.
Please keep pets a safe distance from bounce houses, inflatable slides, obstacle courses, mechanical rides, generators, electrical cords, blowers, stakes, and other rental equipment throughout your event.
Before our delivery crew arrives, please make sure the inflatable setup area is completely free of pet waste. Our team needs a clean, level, hazard-free area to safely install your rental. If the designated setup area contains pet waste or other unsafe conditions, setup may be delayed or the equipment may need to be placed in a different location.
Service animals should remain outside the inflatable or attraction itself and should be kept clear of operating equipment whenever possible while still allowing appropriate access for their handler.